Control Panel
All customers have access to a Web-based Control Panel which allows you to set mail forwarding options, enable/disable anonymous FTP access, view your statistics, change your password and more. Users can also update account contact information at anytime without having to contact customer support.
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Data transfer
In general, any outward-bound traffic from a Web site (with the exception of email) is considered to be data transfer. For example, each time a Web page, image, MIDI file, QuickTime video, etc. is loaded, data transfer is generated. Each of our plans includes a generous amount of free data transfer which should be more than enough for most sites. In fact, 98% to 99% of our customers operate within their free data transfer allowance. Additional data transfer beyond the threshold will incur a small charge.
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Disk storage space
Disk storage space refers to the amount of server disk storage specifically allocated to your account. This space is used to store your HTML files, graphics, audio clips, POP mail messages, PDFs, and other files that make up your Web site.
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Domain name registration
All of our hosting plans include domain name registration (www.yourname.com, subject to availability). The cost is just $120 for the first two years you own your domain and $40 per year thereafter. You can also have additional domain names point to your account for a small additional charge. If your domain name is up to date and you would just like to transfer it to us there is no charge.
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FrontPage
We can install Microsoft FrontPage 2000 extensions for your account. This allows you to use the Microsoft FrontPage 2000 program to create and maintain your Web site. You may request that FrontPage extensions be installed within your Web site when placing an order for domain Web hosting services, or you may contact our support department to have them installed at a later date. Available but not included in all plans. 

Please note that FrontPage 2000 extensions are "backwards compatible," meaning they also support previous versions of FrontPage (e.g., FrontPage 98). Microsoft provides direct support for all FrontPage users at their site.  We are currently looking into supporting FrontPage 2002 extensions as soon as they become available for our servers.
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FTP access
You will have unlimited access to your account via FTP 24 hours a day to set up and maintain your Web site. You can work on HTML documents, graphics, and scripts locally, then upload files to your Web site when ready. An FTP tutorial and client software is available in our online support. Available with all plans.
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Mail forwarding
Once your domain name is active worldwide, you can receive all email addressed to your domain such as Webmaster@yourname.com, sales@yourname.com, etc. For convenience, specific mail forwarding options are available if you need specific addresses each to be forwarded to different addresses on the Internet. For example, email addressed to Webmaster@yourname.com could forward to an account at AOL, but sales@yourname.com could forward to a Prodigy account.
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mSQL Database Server
mSQL (mini SQL), is a lightweight database engine designed to provide fast access to stored data. We provide the tools to create a searchable database. In most instances, custom programming (commonly Perl or PHP) is needed to implement a fully functional Web-to-database interface. Available with our Enhanced, Premium, and Hi Volume hosting plans, as well as our E-Commerce plans.
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POP Master and configurable accounts
In addition to mail forwarding, users have the option to retrieve email directly from POP mailboxes on the mail server using an email program such as Microsoft Outlook or Outlook Express.   All of our plans include a Master POP account which can receive all email and control the settings for any optional configurable POP accounts. Our plans also offer a specified number of configurable POP accounts. The additional POPs can be assigned unique IDs and passwords to ensure privacy.
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Shopping cart
A shopping cart program allows you to have your own online storefront. The shopping cart keeps track of what visitors have ordered and allows them to add or remove items from a ''virtual shopping cart.'' When a visitor decides to check out, the order information, including the buyer's name, address and billing instruction, is emailed to an address you specify and a receipt is sent to the shopper. Our Enhanced, Premium, and Hi Volume plans include a pre-written shopping cart script that you can customize for your use. A demonstration and extensive documentation are available. For those interested in a more comprehensive online commerce solution, we have several E-Commerce Solutions plans available.
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SSL Secure Server
SSL (Secure Socket Layer) allows users to collect data, such as credit card information, in a secure environment. Information submitted via a secure form is sent to the server in an encrypted mode. Users may choose to research methods such as encrypted email (PGP), CyberCash, or other solution for retrieving such information from their Web sites.
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Statistics
Web usage statistics such as what domains are accessing your Web site, how many "hits" you're getting, how much data is being transferred and more. In addition, we give you direct access to your raw log files so you can analyze your statistics with other more full-featured programs.
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Reliability
You want your company's presence on the Web to be easily accessible and reliable. Our round-the-clock network operation center, working with multiple high speed connections to the Internet and redundant systems, monitors and maintains our service to ensure the continuous availability of your Web site.
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Customer service
Our knowledgeable and friendly customer representatives are happy to answer your questions. And our highly trained technical support staff is available 24 hours a day to answer your questions or resolve any problem.
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